See your browser’s documentation for specific instructions. Is your software set to scan in color? In the Paint window, click the drop-down arrow next to the menu icon , and then select From scanner or camera. Is the image skewed crooked? Is the original too small? Choose ‘Refresh’ to update the list.

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Choose ‘Refresh’ to update the list. Follow this checklist to stop these prints: Are there problems with the phone line?

HP Pro 3330 Micro Tower PC (D0Q20PA )(3rd Gen Core i3/ 2GB/ 500GB/ Dos )

Is your computer set for bi-directional communication? Does the receiving fax machine have tawin slow modem speed? Are there too many devices connected to the phone line? Is my Windows version bit or bit? Is the wrong device selected? Improving scan quality Preventing problems Identifying and correcting scan defects Blank pages Too light or dark Unwanted lines Black dots or streaks Unclear text Reduced size Troubleshooting faxing twaim Fax phone problems Are you using the phone cord supplied with the product?


Is the phone cord connected properly? Are you using a surge protection device?

HP Pro Microtower PC – Driver Downloads | HP® Customer Support

Windows NT Procedure Windows servers: To connect and use the HP LaserJetyou must disconnect the other device or you must use two ports on the computer. The Scan feature in Windows 10, Windows 8. twaim

This tool applies to Microsoft Windows PC’s only. Are graphics or text missing?

Does the scanned image have blots, lines, vertical white stripes, or any other defect? Are you using a phone line splitter?

Is the fax still waiting in memory? Select all Deselect all. Is the receive to PC option selected? Are there problems with the fax machine you are sending to?

HP LaserJet All-in-Ones – Use the software in Windows to scan | HP® Customer Support

Are there too many devices connected to the phone line? More than one sheet feeds at one time Is the media input tray too full? Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? How will I know if it is working? Or, view all available drivers for your product below. Is a voice messaging service interfering with the product answering calls?


Is your computer set for bi-directional communication? The document stops feeding during faxing Is the document too large or too small for the ADF?

USB light ON solid green? Is the original too small? This could take up to 3 minutes, depending on your twaiin and connection speed. In the Select Device window, make sure the printer is selected and then click OK.

HP Customer Support – Software and Driver Downloads

tdain Make sure that you have connected the USB or parallel cable to the correct port on the back of your computer. Is the image skewed crooked? Is there a poor phone connection?