The Virtual Agent is currently unavailable. Check to see if the print cartridge carriage moves freely from one side of the All-in-one to the other. Please try again shortly. This product has been exchanged for a new or refurbished product. The Virtual Agent is currently unavailable.

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Asia Pacific and Oceania.

Solution and Diagnostic Data Collection. The serial number provided does not match the previously selected product. Asia Pacific and Oceania. Remove selected files Download files. Modify your browser’s settings to allow Javascript to execute. Javascript is disabled in this browser.

Windows minimum and recommended system requirements Component. Verify that the print carriage can move freely Unplug the power cable.

Verify that the rear access door is securely fastened.

Or, view all available drivers for your product below. Email list of drivers. Warranty withdrawn refurbished product: Europe, Middle East, Africa.

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HP Officejet J5508 All-in-One Printer

Asia Pacific and Oceania. Select your desired files and a list of links will be sent by email. Contact HP Printef to schedule a repair or replacement. This page requires Javascript.

HP Officejet J All-in-One Printer – Driver Downloads | HP® Customer Support

Please return to the product information page and verify the numbers provided or try again later. Thank you for your patience. We are unable to determine your warranty status for the product and serial number provided. Unable to determine warranty status. Already have an HP account? Europe, Middle East, Africa. Follow the steps below to clear jam from back of the All-in-One:. Printwr your browser’s documentation for specific instructions.

This product cannot be identified by Serial Number alone. HP Download and Install Assistant. Check for and remove any loose paper from the In tray Check for and remove any loose paper from the In tray.

A ‘Paper Jam’ Message Displays for HP Officejet J5508 and J5520 All-in-Ones

Would you like to view the product details pribter for the new product? The list of recommended drivers for your product has not changed since the last time you visited this page.


Please use the product number and serial numbers of the new product to validate warranty status. Javascript is disabled in this browser. Verify that the paper is flat in the paper tray and that the paper guide is adjusted to the width of the paper. Scanning specifications Image editor included Integrated OCR software automatically converts scanned text to editable text Twain compliant interface Scan speeds vary according to the complexity of the document Resolution: